Reference

How gim99 Handles Your Privacy in Indonesia

Your account data — login credentials, wallet details linked to DANA, OVO, or GoPay, and session activity — is collected only to keep your account running and secure.

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gim99 How gim99 Handles Your Privacy in Indonesia
PRIVACY HELP PATHS

Get Help With Your Privacy Questions

If something about your account data does not look right, or you want to update the information tied to your OVO or GoPay wallet, our support team is the fastest route. Here are the three paths we keep open.

Live Chat Support Open the chat widget in your account dashboard to ask about stored data, active session logs, or how your DANA wallet details are recorded. Response is direct and in English.
Email Data Request Send a written request to ask what personal data we hold. Include your registered email and the wallet method you use — OVO, DANA, or GoPay — so we can locate your account quickly.
Account Settings Panel Inside your account, the settings panel lets you update your contact details, review linked wallets, and manage notification preferences without contacting support at all.
gim99 What We Collect and Why It Matters

What We Collect and Why It Matters

When you open a gim99 account, we collect the information needed to verify your identity and process transactions through DANA, OVO, or GoPay. That means your registered name, contact details, and wallet identifiers. We do not sell this data to third parties. Cookies track your session and lobby navigation — things like which game room you last visited — so the experience

loads consistently on your next visit. Players in Batam access the same account protections as anywhere else in our eligible Indonesia regions. You can request a summary of what we hold at any time via our support channel.

HOW WE STAY ACCOUNTABLE

Privacy Practices You Can Check

We do not rely on vague promises. Our privacy approach is built on specific, auditable practices around data storage, wallet linkage, and account access — each one applied consistently across Indonesia-eligible accounts.

Encrypted Wallet Links Your DANA, OVO, and GoPay wallet identifiers are stored in encrypted form. We never display full wallet numbers on-screen; only masked digits appear in your transaction history.
Session Data Limits We keep session logs only as long as needed for account security and dispute resolution. Inactive session records are cleared on a rolling schedule, not stored indefinitely.
Third-Party Disclosure Rules Data is shared with payment processors — such as the rails behind DANA and OVO — only to complete your transactions. No marketing third parties receive your personal account details.
Consent and Withdrawal You gave consent when you registered. You can withdraw non-essential data consent at any time through account settings, and we will update your preferences within a reasonable processing window.

Key Privacy Terms, Simply Explained

Privacy documents use technical terms that are easy to misread. Here is what each one actually means in the context of your gim99 account and wallet activity.

What is personally identifiable information (PII)?

PII is any data that can identify you directly — your registered name, email address, phone number, or the wallet ID tied to your DANA, OVO, or GoPay account.

What does KYC mean on a casino account?

KYC stands for Know Your Customer. It is the verification step where you confirm your identity, usually by submitting a national ID, so the platform can match your account to a real person.

What is a cookie in the context of this site?

A cookie is a small file saved in your browser. On gim99, cookies remember your login state and the game lobby section you last visited, so pages load in context on your return.

What is data retention?

Data retention refers to how long we keep your records after collection. Transaction records tied to DANA or OVO deposits are kept for the period required by applicable financial rules.

What does consent withdrawal mean?

Withdrawing consent means asking us to stop processing your data for a specific purpose — like marketing messages. It does not erase your account or stop transaction records required by law.

What is a data breach notification?

If unauthorised access to your account data occurs, a breach notification is the alert we send you explaining what happened, what data was affected, and what steps to take next.

Questions About Privacy on gim99 Indonesia

These are the questions we hear most often from Indonesia account holders about how their data is handled, what gets shared, and how to make changes.

Your wallet details are shared only with the payment processor completing your transaction. No advertiser, game studio, or marketing partner receives your DANA or OVO account identifiers.

You can request deletion of non-essential data through our support channel. Some records — like GoPay or DANA transaction logs — must be retained for the period required under applicable financial rules before they can be removed.

Passwords are stored as encrypted hashes — we never hold your password in plain text. Login attempts are monitored, and unusual access from a new device triggers a verification step before the session continues.

Inactive accounts are flagged after an extended period. We retain the minimum data needed to satisfy legal obligations, then remove non-essential personal details on our standard data-clearing schedule.

Session records — including which games you opened, like Aviator Mobile Play or live baccarat tables — are stored in your account and are not shared with other users or external platforms.

Go to account settings, select the contact or wallet section, and edit the relevant field. If you need to swap the linked OVO or GoPay number, contact support to complete the wallet verification step.
Reference

Privacy Guide Indonesia

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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